Has anyone experienced quiz features simply not working anymore? Marking the answer as incorrect when it is correct, or not allowing one portion of a drag and drop to move? The course was updated last year, and I reloaded the same SCORM file for this year - and now have problems. Is there a work around? Can files go bad over time?
Project files don't stop working over time, but I understand that the introduction of certain features might cause the behavior of some courses to change. It would be very helpful if we could take a look at your project file to see if the behavior you're experiencing can be fixed by making changes to the settings in the course.
Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done testing!
Thanks so much! I see you're working with our colleague Johnrey within your support case. You're in great hands! ✨ I have passed along your question in order to ensure he's in the loop.
It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
We'll continue the conversation over in your support case. Have a great day!
3 Replies
Hello Kris,
Thanks for reaching out!
Project files don't stop working over time, but I understand that the introduction of certain features might cause the behavior of some courses to change. It would be very helpful if we could take a look at your project file to see if the behavior you're experiencing can be fixed by making changes to the settings in the course.
Would you be willing to share a copy of your project file here or in private by opening a support case for testing? We'll delete it when we're done testing!
I'm uploading now! Completely stumped as these use to work. And I didn't change anything. Is it possible it is an LMS problem?
Dr. Kris Hiney, PhD
Equine Extension Specialist
Oklahoma State University
405-744-9291
" I know the price of success: dedication, hard work, and an unremitting devotion to the things you want to see happen." Frank Lloyd Wright
"[cid:image001.jpg@01D95C9C.DB085430]
Hi Kris,
Thanks so much! I see you're working with our colleague Johnrey within your support case. You're in great hands! ✨ I have passed along your question in order to ensure he's in the loop.
It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
We'll continue the conversation over in your support case. Have a great day!