Quiz feedback layers

Hello.  I have recently adopted some courses written in Storyline 2 from another course-writer.  The quiz questions (both multiple choice and multiple response) have feedback allocated dependent on which radio button is selected and submitted.  If I change the 'correct' answer in the form view, the customised feedback does not change.  I cannot find out how the radio buttons and the feedback layers are linked - there doesn't appear to be any triggers involved other than the 'submit interaction to Multiple Choice' trigger.  If I want to change the correct answer then how do I associate the correct layer without starting all over again?!

12 Replies
TC R

It looks like the second of those two examples - feedback by choice with nothing written in the 'more' spaces, but they have included layers which appear dependent upon which radio button is pressed but i cannot see how these are associated?! In some of the questions there is text in the feedback areas which doesn't match the layers which do appear so somehow the layers overwrite the feedback.

Ashley Terwilliger-Pollard

HI TC,

Without seeing it - it's difficult to say, but my guess is the "feedback by choice" option created the layers, and those layers match particular answer choices? ARe you able to test which one is shown based on what you click in preview? Also, depending on if they included the content in the question editor feedback section - and then modified it on the layer itself you may be seeing different things. 

TC R

HI Ashley - I could do a trial and error to see which incorrect matches which answer and then swap them round (I need to make some of my negative questions into positive ones so the correct answer will also change but this means changing the associated feedback for each one.

Chris - that is correct, no text anywhere in the 'more' area where you would expect it to be.  The feedback layers are customised with a red screen for incorrect and green for correct - I'll try to screen shot it.  The layers are definitely associated with the responses somehow but surely somewhere I should see a trigger?

I really don't want to have to start writing the questions again!

Chris Cole

When you use the Feedback By Choice option and add verbiage in the feedback text box for a choice, Storyline automatically generates a feedback layer for that choice. The layer should have the same name as the choice, so if one of your choices is "Babylon" you should see slide layer named "Babylon" which would be associated with the choice labeled "Babylon." That feedback layer is linked to that choice and can't be changed (that I know of). If you remove the text in the feedback then the layer disappears.

I don't think there is a way to manually change which feedback layer is linked to which question choice - it's all automated.  But if you know what the feedback is you should be able to quickly update the feedback layers for the new correct choice and the old formerly correct choice?

Regarding the lack of text in the feedback field... If there is no text in the feedback field, then what is the feedback you see ? Is it a graphic? If you can add your Storyline file as an attachment to your Reply, it would help us understand what you are seeing.

You can sorta trick Storyline like this: Add feedback text for a choice. SL creates an associated feedback layer. Add a graphic to the layer and then delete the text. Then you have a feedback layer with no text and the feedback layer remains, even though there is no text, because there is still a graphic in the layer.

TC R

HI Chris

Thanks so much for your time.  In most circumstances in the quiz questions i have responses for 4 answers - 3 incorrect and one correct each with individual feedback so it isn't as simple as 'which one is in red' as there are 3 each time.  I have to change some of the questions around (so the correct answer isn't always 'c'!) and this is why i wanted to identify the trigger.  It seems odd that you can't see the trigger and can trick Storyline in this way..... it doesn't seem professional to have to marry up each answer with the text in such a trial and error way - I should be able to see each one immediately.  Anyway that is of the previous course writer.... I think I will start again.

Ashley Terwilliger-Pollard

Hi TC, 

Without seeing what the other course writer set up, it's hard to determine which feedback layer is connected to the answers, and the triggers to show those are built into the question set up itself so you won't be able to just pick them out based on looking for the triggers. If you'd like to share here we're happy to take a look. 

Ashley Terwilliger-Pollard

Hi Julie,

This discussion is a bit older, so I'm not sure if Chris is still around! I'd love to help.

Can you share a copy of your .story file so that we can take a look at what you've got set up? You can upload it using the “ADD ATTACHMENT” button at the bottom of the reply window.

If you’d prefer to not share in the public forums you’re always welcome to share with our Support Engineers here. They’re available 24/7 to assist!