Quiz Results Showing As Passed Jan 10, 2022 By Nalene Hamilton I have a training that was built with an assessment with a passing score of 80%, but I have a user that got a 76% and it shows as passed. Everything seems to be set up correctly with the test criteria.
Richard Watson Hero over 2 years ago01/10/22 at 10:50 pm (UTC) Nalene, What an odd result. Are you able to share your .story file? If so, I would be interested in seeing what might be causing the problem. Richard
Nalene Hamilton Author over 2 years ago01/11/22 at 12:35 pm (UTC) Hi Richard, The file is attached. My specific concern is on the quiz results on slide 4.11. Thanks! Nalene DOETraining.story
Richard Watson Hero Nalene Hamilton over 2 years ago01/11/22 at 3:08 pm (UTC) Nalene, Try updating the passing score variable and try to recreate the scenario you discussed.
Nalene Hamilton Author over 2 years ago01/11/22 at 4:11 pm (UTC) Hi Richard, I'm not sure I understand what I am to update? I really appreciate your help.
Richard Watson Hero Nalene Hamilton over 2 years ago01/11/22 at 4:37 pm (UTC) Nalene, Try changing the text next to the Passing Score on the 4.11 Result slide to %Results2.PassPercent%% (%Results2.PassPoints% points). This might be where your issue is. I'm not in front of my system that has Articulate installed on it at the moment and was not able to test.
Nalene Hamilton Author over 2 years ago01/11/22 at 5:09 pm (UTC) I understand now. Thank you. I did try this and it produced the same result.
Richard Watson Hero over 2 years ago01/11/22 at 5:12 pm (UTC) Nalene, You might consider reaching out to the Articulate Support team and asking them to take a look and see if they can replicate the issue. https://articulate.com/support/contact/360-teams Richard
8 Replies
Nalene,
What an odd result. Are you able to share your .story file? If so, I would be interested in seeing what might be causing the problem.
Richard
Hi Richard,
The file is attached. My specific concern is on the quiz results on slide 4.11.
Thanks!
Nalene
Nalene,
Try updating the passing score variable and try to recreate the scenario you discussed.
Hi Richard, I'm not sure I understand what I am to update?
I really appreciate your help.
Nalene,
Try changing the text next to the Passing Score on the 4.11 Result slide to %Results2.PassPercent%% (%Results2.PassPoints% points).
This might be where your issue is. I'm not in front of my system that has Articulate installed on it at the moment and was not able to test.
I understand now. Thank you. I did try this and it produced the same result.
Nalene,
You might consider reaching out to the Articulate Support team and asking them to take a look and see if they can replicate the issue.
https://articulate.com/support/contact/360-teams
Richard
Will do, thanks for your help!