Hi I always seem to have issues with results slides when allowing 2 attempts, I thought I had it fixed but this time the voice overs and layers are not working, thanks in advance. Happy to share the file privately.
I'm sorry to hear that you're experiencing an issue with the voiceovers and layers, but I'm happy to help narrow down the issue. I've opened a support case on your behalf so we can investigate further. You should have received an initial email from our team and you can use the upload link to share your file privately. We'll delete it from our systems once troubleshooting is complete!
Hi Kelly, thanks for getting in touch, I have uploaded my file. Where there 2 quiz attempts needed I always find it difficult perhaps there could be a template created just for this purpose? Having said I am really glad that you can help. Nick
Hi Kelly,
I can't thank you enough for your help on this. I was away for a few days so did not have time to respond or implement everything. It was driving me mad but now it is perfect, thanks again.
Regards,
Nick
[Logo Emeria]
Nick Gregory
Learning & Development Delivery Partner Emeria UK
Marlborough House, Wigmore Place, Wigmore Lane, Luton, LU2 9EX
+44 (0) 7513 713518
nick.gregory@firstport.co.uk
If you run into any trouble moving forward, please let us know and we'll be happy to help! Also, one quick note that replying via email includes your signature here so you are welcome to edit the post and remove that information if you wish.
4 Replies
Hi Nick,
Thanks for reaching out!
I'm sorry to hear that you're experiencing an issue with the voiceovers and layers, but I'm happy to help narrow down the issue. I've opened a support case on your behalf so we can investigate further. You should have received an initial email from our team and you can use the upload link to share your file privately. We'll delete it from our systems once troubleshooting is complete!
Hi Kelly, thanks for getting in touch, I have uploaded my file. Where there 2 quiz attempts needed I always find it difficult perhaps there could be a template created just for this purpose? Having said I am really glad that you can help. Nick
Hi Kelly,
I can't thank you enough for your help on this. I was away for a few days so did not have time to respond or implement everything. It was driving me mad but now it is perfect, thanks again.
Regards,
Nick
[Logo Emeria]
Nick Gregory
Learning & Development Delivery Partner Emeria UK
Marlborough House, Wigmore Place, Wigmore Lane, Luton, LU2 9EX
+44 (0) 7513 713518
nick.gregory@firstport.co.uk
Hi Nick,
I'm so glad to hear that!
If you run into any trouble moving forward, please let us know and we'll be happy to help! Also, one quick note that replying via email includes your signature here so you are welcome to edit the post and remove that information if you wish.