Quiz Review - Stall

Hi Folks - I have a quiz set up at the end of my course - with an 18 question pool.  12 to be included in the final exam.  3 of the questions are mandatory.  Unlimited number of retry attempts.  If the user fails and goes back to review 2 things are happening.

1- They don't always see the questions they answered.

2 - And this is the most troubling - the review process will stall out after viewing a few questions with a blank screen and 3 dots "thinking" And there is no way out of this.  Please advise.  Thanks.

3 Replies
Alyssa Gomez

Hi Valeria,

It sounds like something has gone awry in your file – we're here to help! 

With your permission, we can take a look at your project file to investigate what's happening. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!