Random Navigation Bug

May 30, 2023

Hello all,

I create courses in Storyline and assign specific pages to the Next and Back buttons of the player.

When I then publish the course (via Review 360) the navigations on some pages keep changing to "next slide", which disrupts the navigation.

This also happens sometimes when I click on a single slide in the story overview: suddenly the navigation is changed. Sometimes to a specific other page.

I always assign the pages in the slide view.

How can I fix the error?

Thanks!

1 Reply
Eric Santos

Hi Henriette,

I'm sorry to hear about the navigation issues; this should not be happening! I'm happy to help troubleshoot. 

We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try these steps to fix possible installation issues, then republish the course. 

If these don't help, I'd be glad to look at the Storyline file to look at the triggers or rule out possible corrupt elements. You may also share it privately by sending it along in a support case. We'll delete it when we're done testing. Thanks, Henriette!