Random print line appearing on screen

Apr 08, 2016

Quite suddenly, I have some random red printing appearing on several on my screens in a SL2 project.

SL2 capture

It is appearing on most of my slides but not all.  I have tried importing all the slides into a new project but the issue remains.  I cannot seem to isolate an the problem.

I am unable to attach the file as I receive a 'captcha' error upload.

I would be grateful for any help.  Thanks!

 

5 Replies
Wendy Farmer

Hi Chris

had to say without seeing your .story file but does it also appear when published and deployed to an LMS or webserver.

Sometimes if your Windows DPI setting is not 96DPI you can experience erratic behaviour in SL when previewing - but when published the content can be fine.

Check out this article it may help you

https://en-au.articulate.com/support/storyline-2/unexpected-or-erratic-behavior-in-articulate-storyline-2

Ashley Terwilliger-Pollard

Hi Chris,

I've seen it before and would agree with Wendy's initial suggestions (and since you already did the import into a new file, you'll stil want to confirm that you were working on that locally). In this older thread it was a random third party app that contributed to it and this other thread offered some similar ideas. 

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