Does this happen to anyone else? I'll go to click a tab and the ribbon minimizes.
This is NOT an accident on my part. In order to actually intentionally minimize the ribbon it requires 2 clicks. This is a bug that I wish Articulate would fix. Whenever it happens it breaks my workflow.
That shouldn't be happening. I use Storyline every day and have never run into this issue. I also do a lot of workshops and have never had that come up with users. It shouldn't be happening to you. Contact our support team support@articulate.com and they can look into it.
My initial suggestion is that there's a mouse double-click issue which is not uncommon. Sometimes if the double-click is set to low, a click registers as a double-click.
Here's one site that details some potential fixes.
I've also seen this happen when the microswitch in a mouse starts to go out. It can give you a double click when you are attempting a single click, and you don't realize it. This can cause some really strange behaviours. I've had this happen with a worn mouse more than once.
Double clicking on the ribbon is a feature designed to let people have access to the ribbon when desired and then quickly close to maximize the screen space when working on the course content.
As far as why your mouse is double-clicking to activate it, I'd try some of the workarounds or contact our support team and they hopefully can help resolve it.
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That shouldn't be happening. I use Storyline every day and have never run into this issue. I also do a lot of workshops and have never had that come up with users. It shouldn't be happening to you. Contact our support team support@articulate.com and they can look into it.
My initial suggestion is that there's a mouse double-click issue which is not uncommon. Sometimes if the double-click is set to low, a click registers as a double-click.
Here's one site that details some potential fixes.
https://windowsreport.com/mouse-clicks-twice-windows-10/
Thanks Tom, you are totally right. Double clicking any of the tabs minimizes the ribbon.
Likewise, double clicking on the tab again restores the ribbon.
It not a bug, it's a (weird) feature!
I've also seen this happen when the microswitch in a mouse starts to go out. It can give you a double click when you are attempting a single click, and you don't realize it. This can cause some really strange behaviours. I've had this happen with a worn mouse more than once.
Regardless, minimizing the ribbon on a double click of a tab is BAD UX design.
While I don't disagree with you; you can thank Microsoft for that design.
Double clicking on the ribbon is a feature designed to let people have access to the ribbon when desired and then quickly close to maximize the screen space when working on the course content.
As far as why your mouse is double-clicking to activate it, I'd try some of the workarounds or contact our support team and they hopefully can help resolve it.
This discussion is closed. You can start a new discussion or contact Articulate Support.