Record a Screen - Limitations and Solutions

Mar 05, 2014

There seems to be a limitation to the "record a screen" function in Storyline.  I need to record the entire screen when creating videos, however if I stretch the recording window my results always come back blurry.  I was given a great solution by the Articulate staff that fixed the blurriness, but now part of the data I need to record is always cut off.  Instead of stretching the recording window, I was told to shrink my browser wiindow to eliminate the blurry video results.  That worked very well, but I need to be able to have the entire browser window in the screen.  Some od the products I use don't allow the scrolling option and, it tends to look unprofessional when I'm trying to produce a video about my company's product and the user can't see the entire thing at once.  Is there not a solution that would fix the screen recording option so that I could stretch the recording window and get a crisp video output?  Maybe this should be directed to programming or someone working behind the scenes that can work on a  fix for this issue. I can't be the only one using Storyline that has this issue, can I?

3 Replies
Ashley Terwilliger-Pollard

Hi Megan,

I see that you've been working with Cleo on our support team, and that Nancy was answering some questions for you here as well. I see Cleo's most recent suggestion was that: Since the recorded screen dimensions is larger than your slide, the tendency is the video is shrunk/resized to fit the slide causing it to appear blurry when played back. However, you may want to try using Screenr  or Replay to record your entire screen and output a .MP4 file video. Then try to apply Mike Ender's video workaround. 

Replay is free with an existing Storyline license, and you can request your copy here. 

Megan O'Neil

Thanks Ashley.  I've been playing around with Replay and Storyline and it may just work out well for me.  I wish someone could have told me about the screencast earlier.  I hope to make this work so I can put out high quality videos of our product without looking the integrity of the product by cutting off certain parts of the screen.  If I have any issues I'll contact you guys again.  Thank you for following up with me.

Ashley Terwilliger-Pollard

I certainly understand, and using the method described by Mike Enders is a great way to replace the video with the original video's quality. There have also been a number of users who have submitted a feature request asking for the video's to not be compressed. 

Please keep us posted if you need anything else! 

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