Record Screen won't play in published version

Hi

I've inserted a screen recording which works fine in preview.  I pubished it to CD, saved it to a local drive, zipped it and then moved the zipped files to an network drive.  On the network drive the recording will play for me in the published output but not for others.  They get a blank screen.  The slide template is there but not the recording.  I put a trigger into to play the recording when the timeline starts - I'm not sure if i need this, either way it still didn't work.

Thanks

Orla

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