Recording will not work on an emuatlor system

Oct 17, 2023

Help please.

I don't know if it is a setting issue or not. 

When I am in Storyline and I want to record my screen and do a Try Me or a Simulation that you follow slide by slide, it records my first click. Then, it does not record any clicks after the 1st.  

I am using a remote desktop connection to record software.  If I don't use a remote desktop connection, it records fine. 

What am I doing wrong? 

1 Reply
Steven Benassi

Hi Jennie!

It sounds like you had questions about authoring in Storyline via remote desktops.

We advise against screen recording from remote locations as it can cause issues with the recording quality and performance. If you're comfortable sharing which remote desktop you are using hopefully some of our community members can offer insight.

In the meantime, I found a related discussion where other users shared feedback and suggestions for accessing Storyline through a remote desktop:

Have a great rest of your week!