I am facing one issue after updating Articulate 360, getting a popup message to recover file. Attached is the SS. Even file was not created in the mentioned year.
It looks like you're trying to open a Storyline 360 file with corrupted elements, and the application is attempting to remove the corrupted objects to allow the file to open. This function is described in detail here:
If you're experiencing any issues with your file after a recovery attempt, please open a case with our support team here so we can check what's happening.
1 Reply
Hi Yogesh,
Happy to help!
It looks like you're trying to open a Storyline 360 file with corrupted elements, and the application is attempting to remove the corrupted objects to allow the file to open. This function is described in detail here:
If you're experiencing any issues with your file after a recovery attempt, please open a case with our support team here so we can check what's happening.