Red X and Storyline not responding

Jan 11, 2023


I was adjusting an object on the timeline when all of a sudden my screen went to white with a red x. Storyline stopped responding so I was forced to quit it. When I tried to reopen the file I was unable to save it and Storyline quit unexpectedly 

1 Reply
Kelly Auner

Hi Maren,

I'm so sorry to hear that you're experiencing this issue! I understand that can be incredibly frustrating while working on a project, but I'm happy to help troubleshoot! I'd like to start with a few clarifying questions:

If you need further assistance, we’ll be happy to take a look at your project here or privately through a support case!