I was adjusting an object on the timeline when all of a sudden my screen went to white with a red x. Storyline stopped responding so I was forced to quit it. When I tried to reopen the file I was unable to save it and Storyline quit unexpectedly
I'm so sorry to hear that you're experiencing this issue! I understand that can be incredibly frustrating while working on a project, but I'm happy to help troubleshoot! I'd like to start with a few clarifying questions:
Are you working from your local hard drive? Unexpected behavior can happen if there is a corrupt element on your slide.
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Hi Maren,
I'm so sorry to hear that you're experiencing this issue! I understand that can be incredibly frustrating while working on a project, but I'm happy to help troubleshoot! I'd like to start with a few clarifying questions:
If you need further assistance, we’ll be happy to take a look at your project here or privately through a support case!