Anyone else having issues with replay buttons and replay on the scrub bar not working. If I go past the slide and then use a previous button, suddenly the replay works.
All I have is a simple reply button with a trigger that states Jump to [slide the button is on] when the user clicks.
Are you using a custom replay button or the one as a part of the seekbar? The one included on the seekbar will behave differently based on your slide properties and what elements are on the slide itself. You can see how that'll work as described here.
If you're using a custom button, what are the slide properties for the slide in question? You'll want it to be "reset to initial state" to start the slide over again vs. revisiting the slide where the user left off.
If you're still having difficulty, we're always happy to take a look at the file and you can share it here using the "add attachment" button.
The issue is seen with both a custom button set to replay the slide based on a trigger and the replay button in the scrub bar. I submitted a case and QA was able to replicate the issue. Sadly, they cannot provide any estimate as to when the issue will be fixed.
My belief is that the issue is with the "Automatically Decide" selection. It seems that this is now defaulting to resume saved state 100% of the time in my testing.
Thanks Bill for letting me know that you also worked with our Support team. I will associated this thread with the report they filed with our QA team so that I can update you here once there is additional information to share.
4 Replies
Hi Bill,
Are you using a custom replay button or the one as a part of the seekbar? The one included on the seekbar will behave differently based on your slide properties and what elements are on the slide itself. You can see how that'll work as described here.
If you're using a custom button, what are the slide properties for the slide in question? You'll want it to be "reset to initial state" to start the slide over again vs. revisiting the slide where the user left off.
If you're still having difficulty, we're always happy to take a look at the file and you can share it here using the "add attachment" button.
The issue is seen with both a custom button set to replay the slide based on a trigger and the replay button in the scrub bar. I submitted a case and QA was able to replicate the issue. Sadly, they cannot provide any estimate as to when the issue will be fixed.
My belief is that the issue is with the "Automatically Decide" selection. It seems that this is now defaulting to resume saved state 100% of the time in my testing.
Thanks Bill for letting me know that you also worked with our Support team. I will associated this thread with the report they filed with our QA team so that I can update you here once there is additional information to share.
This discussion is closed. You can start a new discussion or contact Articulate Support.