"Reset Results" Trigger is locking down previously viewed slides.

Jul 24, 2023

Just like the title says. User completes all the slides, has to take a test. If fail, they can try again. Click the RETRY button and the quiz resets. Perfect. We jump back to the first question of the quiz. Awesome.

But wait - in the menu, a lock icon reappears next to EVERY slide. Weird.

But wait again - The slides are NOT REALLY locked, I can freely navigate the course.

Of course this is always discovered when we are at our deliverable deadline.

Pinned Reply

Luciana Piazza
Staff

8 months ago09/19/23 at 1:39 pm (UTC)

Hello, Marc! ✨

I'm happy to share that we have released a new update for Storyline 360 (v3.80.30988.0.).

In this update, we have implemented a fix for:

In the player menu, question bank slides weren't highlighted when selected or visited.

As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!

3 Replies

Judy Nollet
Hero

9 months ago07/25/23 at 12:49 pm (UTC)

I suggest you contact the Articulate support staff directly. You can do that here: Contact Support for Help with Any Articulate E-Learning Course Development Software

John Morgan
Staff

9 months ago07/25/23 at 7:43 pm (UTC)

Hi Marc,

Welcome to E-Learning Heroes! I understand your previously viewed slides appear to be locked when retaking a quiz. I see you've opened a support case and are working with Luiza. You are in good hands! If you have any questions about the case, please respond within the case via email.

Thanks for reaching out!

Luciana Piazza
Staff