Resize Browser to Optimal Size
May 22, 2015
In my custom players in Storyline, I've always checked the options to Resize browser to optimal size, and to lock player at optimal size. This has always worked.
For some reason, for a current project, choosing these options has no effect. I am publishing for LMS and Tin Can. I've tested the modules on SCORMCloud and Litmos; on both systems, the course window is not fully visible, and both horizontal and vertical scroll bars display. (I've attached a screen shot showing what it looks like.)
I can't imagine what I may be doing differently. I've worked with Storyline now since it was first released, and have used these options exclusively.
8 Replies
Hi, Rebecca -
Have you had a chance to take a look at this tutorial on Changing the Browser Settings and Player Size?
Also, there are a few things we can try to rule out some common issues. Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline. Also, could you please ensure that you are utilizing the most recent SL2 Update? Info on Update 5 can be found here.
The problem appears to be the SCORM version. When I publish the course file for SCORM 2004, the browser resizes as expected. The same course published for Tin Can does not follow the browser resize setting. Any idea why that may happen? Thanks for any info you may about this.
Hi, Rebecca - I am going to see if I am able to reproduce what your are reporting, and you are also welcome to share your file or a sample here if you would like.
Hi, Rebecca - I was able to recreate the issue you are seeing. As you specified, I checked the options to Resize browser to optimal size, and to lock player at optimal size. I then published a test file for SCORM 2004 and it resized accordingly, but when I published for Tin Can API, the scroll bars displayed for me as they had for you. I believe this may be a bug, and I am going to submit this issue for further investigation with our QA team. Although I cannot provide a workaround or a timeframe for resolution, I will be sure to update here in the forums with any information I receive. Thank you for bringing this to our attention.
Just checking back to see if there is news on this issue. I'm having another new Tin Can-related issue that I will post separately to the forum. Were changes made to Tin Can output in a recent SL2 release? I've not had these issues before when publishing for Tin Can. Thank you!
Hi, Rebecca -- Thank you for touching base, but unfortunately, I do not have any updates from QA at this time. There were no changes related to the Tin Can output with the Update 5 release other than what is listed below:
I will be sure to update here in the forums with any information I receive. Your patience is appreciated.
OK -- thank you!
Certainly, Rebecca - I'll keep you posted when I receive any news. :)
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