Resource attach issue

Apr 18, 2015

Hello there,

(1)
I attached PDF file in resource then I moved the soryline file to another PC and started publishing my course, after I tested it I found that I can't open the PDF file, however if I didn't move the original storyline file from created PC it's work, somehow the path changing.... Is there anyway to stop that because many employee work in the same file and should move it from PC to another.

(2)
I have problem with Arabic font, must be the letter in one word in the same line but that not happening, the last word in the line divided on two lines and that is wrong in Arabic word.

Thank you in advice.

11 Replies
Ashley Terwilliger-Pollard

Hi Islam,

Thank you for sharing the screen shots. Are you using Storyline 1 or Storyline 2?

1. This  appears to be the invalid answer text? This is a player set up, and you'll need to adjust the player to have right to left text as detailed here. 

2. and 3. I'd like to see these items and I'm curious if you're only seeing it with Arabic fonts/language or if you see the same thing with non right to left languages that are still set up to show as right to left. 

4. This is something that has been reported to our QA team previously, so I'll include this thread in the report filed so that I can keep you posted here once there is additional information to share. I don't have a timeframe to offer though. 

If you'd like to share a copy of the .story file here we're also happy to take a look and share additional information with our QA Team. 

Ashley Terwilliger-Pollard

Thanks Islam for sharing the file - and sorry it took me a few days to check it, but as Emily mentioned Update 5 was released, and that fixed the issue in your 4th image.

In regards to images 2 and 3, I see the "...text" behavior, but wrapping the titles allows everything to be visible for me. I tested this on Update 4 before installing Update 5. Do you know what update you're using to create your course content? 

In regards to the issue in the 1st image, I see that using English text set to be right to left, it's not displaying as right aligned - but since I don't read Arabic, I'm unsure if that matches what you're seeing, or if the text is actually not appearing in the correct order? If so, do you have an image that compares the two text elements? 

Ashley Terwilliger-Pollard

Thanks Islam - I just wanted to make sure the letters/characters were all still in the right order. I'm going to share this with our QA team for additional review, but I don't have a time frame to offer in regards to when I'll hear back from them, but I'll update the thread here once there is information so share. 

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