resource list missing

Jan 31, 2020

I have just upgraded from Storyline 2 to Storyline 360.  However I have 15 Storyline 2 courses currently in use.  When I import them into 360 the resources tab loses the list of resources.  How can I resolve this issue?



1 Reply
Katie Riggio

Hi, Mary. Happy to dive in!

A few questions to help us unravel this mystery:

  • Can I confirm that you're working on a local hard drive? Working on a shared drive can cause missing resources, so I always like to rule that out as the culprit!
  • If you're able to share an affected .story file with us, we can go through the upgrade steps and take a look at the resource tab. If that works for you, please use this private upload link!

Let me know, and we'll work on the next steps!

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