Resources, Glossary, Notes do not function properly in Storyline 2 HTML5

Dec 11, 2015

Does anyone have a suggestion for getting these features to function in HTML5? I have them appearing at the top right of my player, but when I view it as HTML5, they function only as one line at a time driven by a down arrow rather than a popup window per normal function. Is there a setting I am missing?

17 Replies
William Grasse

Thank you for your help! Attached is my .story file and below are screen captures from the published .story and html5 published.

Flash Version
[cid:image001.jpg@01D1341B.7D9B8300]

HTML5 Version - only shows single line at a time for Resources, etc.
[cid:image002.jpg@01D1341B.7D9B8300]

Any insight you can give me would be greatly appreciated.

Will, Master Courseware Designer/Developer
T. 770.685.6504 | C. 678.977.7826
VENZAGROUP(r) | PEAK(r)

Leslie McKerchie
Leslie McKerchie

Thanks for the update William. That's why we are perhaps not seeing the same results. We do not support HTML5 content in IE as the link I previously shared above indicates. 

Articulate Storyline lets you publish courses for Flash, HTML5, and the Articulate Mobile Player app. To distribute your published content, upload it to your web server or LMS, then link to the story.html file in the published output. Here’s how Storyline determines which version of your content to display when learners view it.

William Grasse

I "just" went through the comparison chart for Player: Features and saw the limitations based on browser. Then I tested it under Chrome and it worked on that platform. Is there a reason that IE is not supported (other than it is going away under new Windows)? So many of our clients are still stuck in large corporate quagmires and forced to use older browsers and OS systems. I will have to explain this limitation to them. I appreciate your time and effort on my behalf.

William Grasse

Thank you! That's very helpful. I appreciate your help and your insight today. I've been developing CBT for a LONG time (since 1986) and I feel like we are coming around to determining what platforms are compatible with our authoring systems again. We did this when we went from DOS-based to Windows when it came out, and then for every new version of Windows after. Sorry for being a geezer. Thank you again for your help.

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