Resources tab won't update to new content

Hello all,

I built a yearly compliance quiz in SL that I update each time, based upon the last version--saved as a new file, of course. In the resources tab of the player I put a pdf document with the info they need to complete the quiz. This time I've attached the pdf directly from file. I uploaded to a test web server for testing. Clicking on the Resources tab does not bring up the current version--2015--but the previous--2013--that had been put in the resources tab as a URL to our LMS server. I've checked repeatedly and I did indeed delete the reference to the previous URL version. I also deleted and re-added the pdf file.

I'm sooo confused. How on earth is it doing that and, more importantly, how to fix it?

--Allen

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12 Replies
Wendy Farmer
Allen Way

Hello all,

I built a yearly compliance quiz in SL that I update each time, based upon the last version--saved as a new file, of course. In the resources tab of the player I put a pdf document with the info they need to complete the quiz. This time I've attached the pdf directly from file. I uploaded to a test web server for testing. Clicking on the Resources tab does not bring up the current version--2015--but the previous--2013--that had been put in the resources tab as a URL to our LMS server. I've checked repeatedly and I did indeed delete the reference to the previous URL version. I also deleted and re-added the pdf file.

I'm sooo confused. How on earth is it doing that and, more importantly, how to fix it?

--Allen

.

 

Hi Allen, your comment above 'this time I have attached directly from file... do you mean you have a button with a trigger 'jump to url/file'?  If that is the case, I wouldn't expect the resources tab to show the updated file - my understanding is the file has to be loaded directly in the resources tab to view from there...if it is added via the trigger it will open up in the file location where it is stored...hope this helps

Allen Way

HI, Wendy,

I actually found a solution to the problem. It didn't answer my question as to why it was happening but did make the proper resource attachment show up.

I imported all the slides into a new SL project, attached the pdf and republished. All is well except the minor mystery of why it occurred at all. But then what is life without at least a little mystery, eh?

Thanks for your help.

--Allen

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Tammy Knoll-Anderson

Hi Heroes,

I have a very similar issue to the one described here. I used a previous course as a template for new content. I removed the resources related to the prior course and added the new ones. One is a file (.pdf) and the other three are links.

They preview fine as noted by Allen in this string, but the publication does not reflect the changes. It seems like a refresh issue to me, but none of the usual fixes are working (save, remove and reattach, republish, etc.). Do I need to go through the steps for Allen's fix or is there another option?