Restarting a course issues on Android devices

Hi everyone,

We are building courses in Articulate Storyline 3 which are published for TinCan as HTML5 with Flash backup. For the most part, the courses play excellently on all devices but recently we have experienced a problem on Android mobile devices. When a learner exits a course in the middle of the course and then comes back into the course the content does not display correctly. Sometimes we have just the voice-over narration playing and none of the onscreen content is visible. We have also experienced instances where the content is visible but the voice-over does not play. Has anyone else experienced anything similar?

3 Replies