Resume function in Storyline 1 not working in client LMS after learner takes quiz
I recently created a course for a client that is tracking by a results slide. The course is set up to "unlock" screens as they progress through the course; once they complete the course by passing the quiz, the idea is that they can go back and jump around as they please. However, this functionality is somewhat contingent upon the "resume" function working. It works perfectly in SCORM cloud (screens unlock as you progress; you can click resume any time you exit and retain the unlocked functionality). However, when the course is loaded in the client LMS, the resume functionality doesn't work once the learner completes the quiz. The resume option is no longer offered, so the course basically resets and dumps all the stored variables controlling what they've viewed. I found the following support article and applied the solution, but it doesn't work:
Is there any one out there who knows if this is related to the publish settings I'm using?
Here's what I've done:
- Tracking by results slide
- Reporting: Passed/Incomplete (should I change to Passed/Failed? Not sure what the difference is??)
- On the player: Resume on restart is checked; Ignore flash cookie in LMS is checked
Any thoughts or help would be appreciated!