I have a course that users can leave and resume and it does resume on the slide where the user left. The problem is that in the menu, the check mark for the previously completed slides disappears. So if they have to leave for a meeting half way through the course, they have all check marks on the completed first half. They leave and come back, pick up where they left off, but the first half no longer has check marks to show that was previously completed.
How can I have it keep the check marks upon resuming course?
Thanks so much for reaching out. Happy to help! 😊
I have a few quick questions to better understand your setup.
Are your learners revisiting the course in the same browser window?
What are your current settings in the Player and Slide Properties?
Here is a quick one-minute Peek where I walk you through Slide Properties and Player Settings within Storyline 360 in order to ensure your learners are able to have the menu displaying correctly.
If you're still having trouble, we'd be happy to take a closer look at your .story file. Feel free to upload to this thread or privately in a support case. We'll be sure to delete the files after testing!
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Hello Christine!
Thanks so much for reaching out. Happy to help! 😊
I have a few quick questions to better understand your setup.
Here is a quick one-minute Peek where I walk you through Slide Properties and Player Settings within Storyline 360 in order to ensure your learners are able to have the menu displaying correctly.
If you're still having trouble, we'd be happy to take a closer look at your .story file. Feel free to upload to this thread or privately in a support case. We'll be sure to delete the files after testing!
Looking forward to hearing from you!