Retry only incorrect questions not working

Aug 16, 2019

I'm trying to edit a results slide so that a user can only resit the questions that they have got wrong. 

I've followed the instructions on the link below to reset the quiz using the reset button and it automatically jumps to sit all the questions not just the failed ones. This despite clicking the reset only incorrect questions tickbox in the trigger.

Also, when adding the reset button it automatically sets up a trigger to jump to the 1st quiz question?

25 Replies
Bex Hepworth-Sims


I am using the retry question button to show only incorrect questions, however I don't understand how you direct the use to the first wrong answer of the quiz.

At the moment the retry button takes the user to the first quiz question (even if they got it correct) and then after this it does as I would expect and only goes to the remaining wrong answers.

Any advice or help would be gladly received.




Nicole Avarello

Hi Howard, I'm working on a similar project now. Setting them to automatically decide, fixes this issue, however, it still flashes Question 1 before jumping to the next unanswered question (if question 1 was answered correctly). Any ideas around that and how to fix that so the learner doesn't see q1 flashing up quickly before it jumps to the first incorrect question slide they need to retake?

Ren Gomez

Hi Nicole,

Thanks for describing what you're experiencing! It sounds similar to a bug our team has reported where:

The option to "Reset only incorrect questions" briefly shows the first question slide when users retry the quiz.

I'm really sorry that I can't say when this issue will be fixed, but you're in the right place to stay updated on this bug's progress.


Vineet Mehta

Hi Everyone,

Although, it's an old post, however, I am facing a similar issue where my client has requested to show only incorrect answers while reviewing results. I noticed that correct answers were also shown despite the fact that I have followed the steps correctly. On further investigating the issue, I noticed that using Question Bank makes it act erratically. I need a question bank to show 10 random questions out of 16.

Any suggestions?

Leslie McKerchie

Hi Vineet,

Thank you for reaching out and sharing what you are currently experiencing. I can see that our team is investigating a similar issue: Review only incorrect questions does not work in question draws. Our testing indicates that this happens when publishing a scene, not the entire project. Is this what you see as well?

Jose Tansengco

Hi Gail!

Looks like you're encountering a behavior that is different than the ones reported in this post. Would you mind sharing more details regarding your experience? Is the 'review' functionality now working for you even if you publish your entire project? 

If so, would you be willing to upload a copy of your project file here or in private by opening a case so we can confirm if you are being affected by the reported bug?

Nabeel Ibrahim

Dear All,


The issue still exist. I do have a quiz where there is multiple scenes and each scene has many questions. From these scenes a few number of questions are randomly selected.


But once we choose to review only incorrect questions, its showing both. All slide properties are already in automatically decide property once revisiting.


Do we have any solution now ? planning to release any bug fix update soon ?

John Morgan

Hi Nabeel,

I understand that you're seeing questions that should be outside of the randomly selected question set. We weren't seeing this bug in Storyline 360 Update 60, but it sounds like you might be experiencing this bug in one of our latest updates. Can you share which update you're working in? Also, do you mind attaching your .story file to this discussion or uploading it privately in a support case?

Thanks for reaching out!

Kelly Auner

Hi Kevin,

Thanks for reaching out and I'm so sorry you're running into this issue! Unfortunately, we don't currently have a workaround for this, but we'll be sure to update you in this discussion as soon as we have news to share on a fix. If you need help with anything else in the meantime, please don't hesitate to reach out or share your file with us for further troubleshooting!

Hon Lai

Hi Kevin,

Whilst not a solution to the issue, we've added a shape that covers the entire screen with an exit animation when the slide starts.

For the user, this adds a small increase in the slide transition time, but removes the flash of the first question slide.

It does make viewing and editing slides a little more painful on our side, but greatly improves the learning experience. 

Kevin Chase

Thank you for the replies Kelly and Hon!

I tried several workarounds; covering the screen as you suggest, adding "blank" screens both at beginning and end of question bank, even making additional question banks placed before and after the actual "quiz" bank, changing the state of the elements to "hidden" for the initial and ending screens, etc. and while these workarounds would trigger, they would always happen AFTER the "flash" of the first question from the bank.

Hoping Articulate can fix this issue as it's inherent from the application; my feeling is it has something to do when quiz is reset and has to show a question to initialize the quiz?

Thanks, Kevin

Jose Tansengco

Hello, Everyone!  ✨

I'm happy to share that we have released a new update for Storyline 360 (v3.80.30988.0.).

In this update, we have implemented a fix for:

  • "Reset only incorrect questions" briefly shows the first question slide when users Retry the quiz

Please update to the latest version of Storyline 360 to take advantage of the fix. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day! 

Catherine Benante

Hello again! I think I found something that is helpful. On the Quiz Result Slide, select the Retry Button that is available on the toolbar. Once placed, you can look at it's trigger properties and apply them to the button you've got, or change the Retry Button's fill/shape, etc. to match your own button design. It has worked much better by using the Retry Button that is available in the program.

Jose Tansengco

Hello Catherine, 

Thanks for sharing your workaround! That would be super helpful for anyone who finds this post because they are experiencing the same issue.

I created a new Storyline 360 project file to test this behavior and on my end, I didn't see the first slide of my quiz when I clicked on the Retry Quiz button. Since you mentioned seeing this behavior in your course, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at it? We'll delete it when we're done testing!