Retry Quiz Botton -- not "hot" all the way around, confusing users, screwing up quiz
Hi everyone! I'm hoping someone can help us out, either solving the problem or coming up with a workaround.
Have you ever noticed that sometimes the buttons on the Results Page aren't entirely HOT? Like part of them will be hot, but not another part. This confuses users, they click and nothing happens, so they navigate back to the beginning of a quiz through the menu, but then are unable to click on any of the answers on the questions since the quiz hasn't been reset and then they panic, exit, they haven't passed yet so they have to come back, it takes them to the most recently viewed slide, which looks like an unanswered question, but they cant answer since the quiz hasn't been reset yet and there's no way to easily get them back to the Results slide.
Please see the attached video, I did a screen capture myself walking through the process and showing the issue.