Retrying a quiz from the beginning

Hi folks,

I have a quiz that draws random questions from a question bank.  Upon completion, the user has the options to:

1 Review Results;

2 Print Results;

3 Retry Quiz; or

4 "Return to games" - which takes them to a previous slide that contains buttons, that when selected, trigger a range of games/quizzes in this course.

If a user chooses 4 "Return to games" and attempts this same quiz again.  The previous attempt results are being retained and displayed.  I have added a "reset results" trigger to the button for this quiz on 4 "Return to games", but it does not have any effect.  I have tried many different triggers and variables at different points, even tried a bit of js.... but to no avail.

Is it correct that the only way to retry the quiz (where it resets correctly) is via the Retry button directly from the Results Slide? If not, please could I have some suggestions as to what I've missed.

I'm running SL2 Update 4.  No obvious items in release notes that would address this issue.

Help please.  I've been at this for 1.5 days now and don't want to give up, but I feel like it might just beat me.  TIA!

 

4 Replies
Ashley Terwilliger-Pollard

Hi Beth,

Thanks for reaching out here, and I'd agree with Mahesh here, you'll want to check the trigger order as well. I generally advise to use the "retry" button as it relies on Storyline's built in set up, but if you're having difficulty we'd be happy to take a look at the .story file.

Also, although there may not be a particular fix, it's always best to be on the latest update, and Update 5 especially fixed a lot of issues. We're now on Update 6.