I am revising a presentation that I created back in 2013. I went in and "Saved as" to start the new version, changed a couple of slides, but cannot get Preview Slide to work. The page is blank. I have not upgraded. Do I need to do this first?
You'll see a blank screen when you preview a project. The preview area of the player properties window is blank. The timeline preview feature doesn't work. You can't preview videos, Flash movies, or web objects. You can't edit videos. You can't import Engage interactions into Storyline courses. You can't view courses published for CD.
The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps below for your version of Windows to fix the problem.
2 Replies
HI Laura
just check you are running the latest flash version.
Hi Laura,
A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks features in many applications, including Adobe Captivate, Articulate Storyline, and Articulate Studio. For example, in Storyline and Studio:
You'll see a blank screen when you preview a project.
The preview area of the player properties window is blank.
The timeline preview feature doesn't work.
You can't preview videos, Flash movies, or web objects.
You can't edit videos.
You can't import Engage interactions into Storyline courses.
You can't view courses published for CD.
The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps below for your version of Windows to fix the problem.
This discussion is closed. You can start a new discussion or contact Articulate Support.