Right Click Bug Puzzle (?)

It is a very simple task ...

Click one button and a rectangle appears

Right Click the rectangle to hide it

It seems that the stack order of the rectangles in the slide timeline puts an asymmetry in the behavior of the rectangles espesially when using right-click-triggers ...

When Rect2 is hidden and Rect1 is normal then Rect1 refuses to hide itself ...

Very interesting I must say ...

but that simple things holds back a big almost finished original project of mine ...

(I want to keep using RightClick and I do not want to put the Rectangles - lets say - in separate layers if a non-layers solution exists ...)

Any suggestions?

I would very much appreciate any possible help ..

(Am I missing something specific about the bubbling process of events in Storyline?

or the whole thing is very much simpler?)

Nikos Kypriotakis

10 Replies
Nikolaos Kypriotakis

Thank you so much Al !

Nice try!

But this is only a partial solution

Of course if you add that new trigger and then you right click upon Button 1 then Rectangle 1 is hidden ...

BUT (still) if you right click upon Rectangle 1 itself then Rectangle 1 refuses to be hidden ...

(somehow the right click event is absorbed and it never reaches Rectangle 1 ...

or something like that ... I do not know)

Nikos

Michael Hinze

Nikos, I'm seeing the issue you had described in your original post. It seems the stacking order of objects with right-click triggers determines which one is 'caught', and to me, that is unexpected behavior. I would open a support case for that here: http://www.articulate.com/support/contact/submit.php. As a workaround, would then use a layer to catch the second right-click. It's a 'hack', but at least it would allow you to finish your project on time.

Nikolaos Kypriotakis

Thank you Michael!

I totally agree with you ... IT IS NOT as expected ... and it has to do specifically with right click ...

(right click in a flash based project is somehow expected to be problematic ...)

I did open a support case ...

I' ll try to find a workaround ... new layers maybe ...

or the safe solution of using (let's say) a (new) button for hidding the rectangle(s) ...

I think there are some more similar or analogous puzzling triggering behavior cases I have come across ...

I will try to collect and post them in forums ...

Thank you once more for your help!

Nikolaos Kypriotakis

Michael thank you!

excellent and very simple way of solving the buggy behavior (from the user's perspective ...)

In my project I have to use not only one transparent Rectangle

but many freeform hotspots instead ...

that is because I want right clicking upon the button itself to lead to a different result

than the right clicking upon the  "rectangle" itself ...

so I have to cover the area of the rectangle (which is left around the button) with a freeform hotspot

and use another hotspot to cover the button itself ...

Also, in my project, the buttons and the initially hidden rectangles are on several layers and not on the base one ...

but I hope that that will be no problem (?) with a little fine tuning of their properties (I suppose) ...

But can right clicking on an object on a layer make hidden an object on another (lower) layer?

A layer can "see" the objects on base layer only?

(I am not so much experienced as you are ...)

IF NOT then I have to redesign the whole project or give up the transparent-layer-solution and use new button for triggering the right click actions ...

It is so much helpfull and valuable to have YOU all

(you ... expirienced storyline users and eLearning developers like you Michael ...)

around here ...

For now (in the relative support case) they seem to be missing the point ... but they will finally get it (I'm sure) ...

Michael Hinze

Nikolaos Kypriotakis said:

Michael thank you!

excellent and very simple way of solving the buggy behavior (from the user's perspective ...)

In my project I have to use not only one transparent Rectangle

but many freeform hotspots instead ...

that is because I want right clicking upon the button itself to lead to a different result

than the right clicking upon the  "rectangle" itself ...

so I have to cover the area of the rectangle (which is left around the button) with a freeform hotspot

and use another hotspot to cover the button itself ...

Also, in my project, the buttons and the initially hidden rectangles are on several layers and not on the base one ...

but that will be no problem with a little fine tuning of their properties (I suppose) ...

It is so much helpfull and valuable to have YOU all

(you ... expirienced storyline users and eLearning developers like you Michael ...)

around here ...

For now (in the relative support case) they seem to be missing the point ... but they will finally get it (I'm sure) ...


Hi Nikos, I'm glad this solution will work for you. Keep us posted about any other fix solution(s) you may get from your support case.

Cheers, Mike

Nikolaos Kypriotakis

Mike I have just edited my recent post ... and added those comments:

But can right clicking on an object on a layer make hidden an object on another (lower) layer?

A layer can "see" the objects on base layer only?

(I am not so much experienced as you are ...)

IF NOT then I have to redesign the whole project or give up the transparent-layer-solution and use new button for triggering the right click actions ...

What is you experience about that?

Nikolaos Kypriotakis

See a Storyline 4 workaround

based on the idea of Cleo Sinues ...

The attached .story file shows the problem (in Rectangle 2) and the solution (in Rectangle 1)

PS: ... when Rectangle 3 is in Normal state both rectangles (1 and 2) work as expected

... I will make a post here for Storyline 5

Nikos