While uploading and running the e-learning is not a problem, I am having issues tracking completions. I did set a trigger "exit" on the last page so that employees could go back to the LMS and e-sign for the training, but the button does not work.
I have noticed that if I run it on Google chrome it works perfectly, but on IE unfortunately it does not. Since not all employees have Chrome installed, I need to find a fix for IE. Has anybody experienced anything like this.
1. it does not fail every time but rather randomly. We have noticed that once you pass the test and window closes, all the employees need to do is to go back to the training, choose to resume where they left it and then close the window (wherever they were), then the sign up screen appears. Basically don’t use the exit button but rather just close the window. While that seems to work, we would like to figure out a way to make it work as it should
2. Score on quiz
3. No, I have not tested that, how can I do so?
4. Yes, I have built a couple and they typically work on Chrome, but I do have from time to time the issue with IE
1 Reply
Thanks for the answer, here are the answers.
1. it does not fail every time but rather randomly. We have noticed that once you pass the test and window closes, all the employees need to do is to go back to the training, choose to resume where they left it and then close the window (wherever they were), then the sign up screen appears. Basically don’t use the exit button but rather just close the window. While that seems to work, we would like to figure out a way to make it work as it should
2. Score on quiz
3. No, I have not tested that, how can I do so?
4. Yes, I have built a couple and they typically work on Chrome, but I do have from time to time the issue with IE
5. I am not sure how to assess that
6. I have not done so, but I will.
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