Saving errors - HELP!
Feb 10, 2022
Hi - in the last few days I've had issues saving a file - not every time, just randomly. I've no memory issues (on my laptop anyway!) and I'm working directly, not off an external drive. This is in SL360. Huge issue with my current workload, so suggestions please! Here are the messages:
3 Replies
Hi Jennifer,
I have faced same issue. I tried following steps and it works:
1. Clear the temporary files from your system and then restart it.
2. Then, create a copy of current storyline file and rename it with other name.
3. Open the file
Thanks
Hi Saurav - thanks for replying. I have been doing this as well, it just makes my workflow drag to a halt.
I'm guessing if I'm not the only one, it's possiblly a bug.
Hi, Jennifer.
Thank you for reaching out!
Is this only happening with one specific file or with multiple files when you try to save them?
If you're experiencing constant crashing while working locally, I recommend reaching out to our support engineers through a case so we can take a deeper look at what's happening.