Outlook spasm

Mar 14, 2013

Has anyone had any issues in the last few days with MS Outlook crashing whilst Storyline is saving?  My colleague has experienced problems a few days ago and both yesterday and today I have experienced a similar problem, where Outlook has a 'not responding' tantrum and then crashes when I try to use it while Storyline is saving.  My colleague lost her whole calendar!  If anyone has any suggestions on a fix, please post.

4 Replies
Christine Hendrickson

Hi Laura. Welcome to E-Learning Heroes,

Outlook isn't tied to Storyline, so I'm not sure what would be causing this, unless they're trying to use the client to email a course. If your colleague hasn't done so already, they may want to contact Microsoft, or search their support forums to see if there are any other reports of this happening. Maybe there was a recent update that's affecting specific systems running Outlook and causing the crash when working in other programs.

Personally, I have Outlook running 24/7, along with Storyline and I haven't seen this come up yet. Definitely something to keep an eye on, though. If you find any other information, please share!



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