Score always 0
Sep 29, 2014
Good morning,
i have a problem with some SCORM packages published in the Platform.
The SCORM package should return a score from 0 to 100, but it always returns 0. This only happens with one specific computer (also with different browsers). Trying to change computer and with the same user login it returns the correct score.
The computer is new with windows8 and tested on Internet Explorer and Mozilla Firefox (latest versions),.
What could be the problem? A particular configuration of the computer?
Thank you very much.
1 Reply
Hello Giada, and welcome to Heroes!
Have you tested this in the SCORM Cloud, the industry standard for testing content, to see if you get the same result?
You may also want to look at this information about troubleshooting your LMS with tracking and reporting.
You can also check here for the system requirements for viewing Storyline content.
This discussion is closed. You can start a new discussion or contact Articulate Support.