Score resets when re-entering a course twice
Jun 14, 2017
After completing (and failing a quiz), we seem to experience a score reset in both Scorm 2004 and 1.2 outputs if you exit the course and relaunch it again - twice over.
The issue has been demonstrated in a lot of our courses so I suspect it is SL2 and SL360 that do this. It definitely happens when running Flash version of the course, possibly when running HTML5 (not sure).
This is an issue that we've already raised with Articulate support which we identified whilst working through the issue we raised here.
Has anyone else discovered this issue? I believe it is all sources back to one key bad design within Articulate SCORM interface - and that is that the scorm.core.min/max/raw scores are tightly coupled to the course quiz so that as you progress a quiz, these values are constantly being updated as you answer each question, along with the fact that when you reenter a quiz the SCORM interface gets a flood of scorm.core.min/max/raw values setting the score back to 0%. This is a primarily a problem because the 1 minute (SL360; 10 minute SL2) auto-commit can save very odd scores back to the LMS. Really, the quiz should only be scored at the END of the quiz and only then, should the value be written to scorm.core.min/max/raw.