6 Replies
Ashley Terwilliger-Pollard

Hi Brian,

We have noticed this too and have reported it to our team! It seems to only occur with the settings of Completed/Incomplete or Completed/Failed so if you're able to change to Passed/Incomplete that would allow it to work as expected.  I'll keep you posted here with any updates about this issue! 

Ashley Terwilliger-Pollard

Hi all,

Thanks for your patience, and I wanted to let you know the latest update of Storyline 360, build 3.22.17236.0 fixed an issue a number of you were running into where a course would not resume after meeting the completion requirement with the following publish settings:

  • Passed/Incomplete published to SCORM 2004       
  • Passed/Failed published to SCORM 2004

It's also important to note that if you're using Completed/Incomplete or Completed/Failed, and the learner meets the completion requirement they will not resume but will start the course over. You can see this noted here with some potential solutions if you'd like the course to resume.