Has anyone else noticed that courses created in both Studio and Storyline 360, when published as SCORM 2004 4th edition, loaded in SCORM Cloud, will not resume properly when the course is complete? It starts over without prompting to resume.
We have noticed this too and have reported it to our team! It seems to only occur with the settings of Completed/Incomplete or Completed/Failed so if you're able to change to Passed/Incomplete that would allow it to work as expected. I'll keep you posted here with any updates about this issue!
Glad to hear it Brian, and I included this discussion in the report filed with our team. That way I'll be able to update you here once we have more info.
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Thanks for your patience, and I wanted to let you know the latest update of Storyline 360, build 3.22.17236.0 fixed an issue a number of you were running into where a course would not resume after meeting the completion requirement with the following publish settings:
Passed/Incomplete published to SCORM 2004
Passed/Failed published to SCORM 2004
It's also important to note that if you're using Completed/Incomplete or Completed/Failed, and the learner meets the completion requirement they will not resume but will start the course over. You can see this noted here with some potential solutions if you'd like the course to resume.
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Hi Brian,
We have noticed this too and have reported it to our team! It seems to only occur with the settings of Completed/Incomplete or Completed/Failed so if you're able to change to Passed/Incomplete that would allow it to work as expected. I'll keep you posted here with any updates about this issue!
Thank you. Passed/Incomplete does function properly in SCORM Cloud.
Glad to hear it Brian, and I included this discussion in the report filed with our team. That way I'll be able to update you here once we have more info.
According to SCORM Cloud support,
"The course is setting 'cmi.exit', 'normal'. This ends the current attempt. Relaunching the course will create a new attempt and restart the course."
Thanks Brian - I'll add this note to the report.
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Hi all,
Thanks for your patience, and I wanted to let you know the latest update of Storyline 360, build 3.22.17236.0 fixed an issue a number of you were running into where a course would not resume after meeting the completion requirement with the following publish settings:
It's also important to note that if you're using Completed/Incomplete or Completed/Failed, and the learner meets the completion requirement they will not resume but will start the course over. You can see this noted here with some potential solutions if you'd like the course to resume.
This discussion is closed. You can start a new discussion or contact Articulate Support.