Scorm Cloud Error when testing SCORM quiz
Sep 16, 2020
Hello, I'm getting the following message when I upload my SCORM 1.2 file to Scorm Cloud for testing: Course import failed, error was: Internal error importing course. No other details are provided.
The quiz I'm using is one in a series of 9 quizzes for some functional training in my organization. This quiz was working when the training first launched in February this year until at least 8/20/20. Now it is not loading in our LMS. The other quizzes built from the same template are loading and behaving normally.
I've tried republishing (locally) and reuploading; taking one of the quizzes that works, replacing content, publishing, and reuploading; and creating an entirely new quiz. All give me the same result in our LMS; testing in Scorm Cloud has given me the same error. I've also cleared my cache, etc., and checked for SL2 updates, to no avail.
Has anyone experienced this? What else can I do?
3 Replies
Hi Nicole,
Thanks for also getting a support case started and for including the file! It looks like my teammate, Jan, found the fix:
Let us know how that works on your end!
Hi Nicole,
As it appears, this seems to be an issue on the compression of the imsmanifest.xml file.
I dug into the imsmanifest.xml and found this:
<item identifier="_150%_Subsidized_ Loan_Rule_Quiz_SCO" isvisible="true" identifierref="__5eJ8yHFCCyh_ course_id_RES">
I removed the %, saved and re-zipped and it import for me.
I hope it works and if in case you face the same problem, try to do this solution.
Importing and republishing worked like a charm! I also removed the % from the title :) Thank you!
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