Thanks for that helpful visual. Could you help me confirm:
Do you have Storyline 360 or Storyline 3?
Is your player size set to Scale player to fill browser window?
I ask because we're investigating an issue where the Prompt to Resume buttons are hidden when the browser is resized. Let me know if that matches your set-up!
When you communicate with us or otherwise interact with Semcon, we will process personal data that you provide to us or we collect about you, please read more in our Privacy Policy.
I've tried this on my end using Safari but I'm not seeing the same issue where the text is cut off on the Prompt to Resume pop-up. Are you seeing this with all of your courses or just this one? Also, have you tried viewing the course outside of the LMS?
Lastly, if you are allowed to share the file with us it would be helpful to test the course on our end. Here's a secure upload link.
3 Replies
Hi Patrik!
Thanks for that helpful visual. Could you help me confirm:
I ask because we're investigating an issue where the Prompt to Resume buttons are hidden when the browser is resized. Let me know if that matches your set-up!
Hi Katie,
Thank yuou for a quick reply.
I have developed the course in Storyline 3
and chosen the player to Optimal size.
This because otherwise the course looks
quite dull and grainy/"un-sharp", even though I
optimised image size and the like when
publishing.
Best regards,
Patrik Lögdqvist
Training specialist
Semcon Prod. Inf. Sweden AB
Lindholmsallén 2
417 80 GÖTEBORG
Sweden
Phone
+46739403803
Mobile
+46739403803
E-mail
patrik.logdqvist@semcon.com
www.semcon.com
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When you communicate with us or otherwise interact with Semcon, we will process personal data that you provide to us or we collect about you, please read more in our Privacy Policy.
Hi Patrik!
I've tried this on my end using Safari but I'm not seeing the same issue where the text is cut off on the Prompt to Resume pop-up. Are you seeing this with all of your courses or just this one? Also, have you tried viewing the course outside of the LMS?
Lastly, if you are allowed to share the file with us it would be helpful to test the course on our end. Here's a secure upload link.
This discussion is closed. You can start a new discussion or contact Articulate Support.