Articulate Storyline 2 course image/text elements NOT showing in iPAD using Google Chrome or Safari
I have published a SCORM 1.2 Articulate Storyline 2 course on our LMS. The course plays without issue on a PC using Google Chrome. But when I tested the course on an iPAD using Google Chrome, the slide background and audio would play, but no images or text elements would show on the page. The course was tested on my colleague's iPAD using Safari, and it worked perfectly. Yet on my iPAD using Safari, the course did NOT function properly (again, the images and text elements were missing). I repeated the test using the SAME SCORM package on SCORM CLOUD and experienced the same results: OK on PC with Google Chrome, but NOT OK on my iPAD with Safari. SCORM CLOUD stats indicate that the SCORM package is OK, and LMS tests indicate there is no issue with the LMS. The only variable that seems to be an issue is some version/setting on my iPAD or Safari Browser that is preventing the image and text elements from appearing. Can anyone offer any insight into what might be causing this problem? I would like to ideally solve the problem, or, if the issue is related to the browser/app settings, advise our users on what settings to specify in order for the content to play properly. Thank you for your help!