SCORM Engine Fatal Error
Jan 25, 2018
Has anyone seen this problem before?
I am pasting the log file below, this error is not happening for everyone, only 1 user:
Log
[10:04:26.92] Trying to create XMLHttpRequest in JavaScript1.5
[10:04:26.92] Creating object
[10:04:26.278] Control Initialize
+ [10:04:26.279] Initializing Possible Navigation Requests
+ [10:04:26.280] Initial Selection and Randomization
+ [10:04:26.286] Overall Sequencing Process [OP.1] returned '' in 0.008 seconds
[10:04:26.290] **************************************
[10:04:26.290] Deliverying Activity - Relocation 101 - MilitaryINSTALLATIONS (Relocation_101_-_MilitaryINSTALLATIONS_SCO)
[10:04:26.290] **************************************
[10:04:26.290] Control DeliverActivity - Relocation 101 - MilitaryINSTALLATIONS (Relocation_101_-_MilitaryINSTALLATIONS_SCO)
+ [10:04:26.291] Control Update Display
+ [10:04:26.294] Control Evaluate Possible Navigation Requests
+ [10:04:26.295] Evaluate Possible Navigation Requests Process [EPNR] returned '' in 0.008 seconds
+ [10:04:26.303] Control Update Display
+ [10:04:26.886] Initialize('') returned 'true' in 0 seconds
+ [10:04:26.886] GetValue('cmi.success_status') returned 'unknown' in 0.002 seconds
[10:04:26.888] GetLastError() returned '0' in 0 seconds
+ [10:04:26.888] GetValue('cmi.completion_status') returned 'incomplete' in 0 seconds
[10:04:26.888] GetLastError() returned '0' in 0 seconds
+ [10:04:26.888] SetValue('cmi.exit', 'suspend') returned 'true' in 0.002 seconds
+ [10:04:26.891] GetValue('cmi.mode') returned 'normal' in 0 seconds
[10:04:26.891] GetLastError() returned '0' in 0 seconds
+ [10:04:26.997] SetValue('cmi.session_time', 'PT0.10S') returned 'true' in 0.002 seconds
+ [10:04:27.0] Commit('') returned 'true' in 0.003 seconds
+ [10:04:27.7] GetValue('cmi.suspend_data') returned '2c2m7040d0a08050c09060e0b0~281~2411001a11Y010110111101211013110141101511016110171101411018110191101a11u31101010101011000000001B1C00000500000010' in 0 seconds
[10:04:27.7] GetLastError() returned '0' in 0.001 seconds
+ [10:04:27.8] GetValue('cmi.success_status') returned 'unknown' in 0 seconds
[10:04:27.8] GetLastError() returned '0' in 0 seconds
+ [10:04:27.8] GetValue('cmi.completion_status') returned 'incomplete' in 0 seconds
[10:04:27.8] GetLastError() returned '0' in 0.001 seconds
+ [10:04:36.287] Control IsThereDirtyData
[10:04:36.288] Control MarkDirtyDataPosted
+ [10:04:36.290] Control GetXmlForDirtyData
+ [10:04:36.451] Control MarkPostedDataClean
+ [10:04:43.401] SetValue('cmi.success_status', 'unknown') returned 'true' in 0 seconds
+ [10:04:43.401] SetValue('cmi.completion_status', 'incomplete') returned 'true' in 0 seconds
+ [10:04:43.401] SetValue('cmi.suspend_data', '1r0j41090d1101010501010000010') returned 'true' in 0.001 seconds
+ [10:04:43.402] SetValue('cmi.session_time', 'PT16.51S') returned 'true' in 0.001 seconds
+ [10:04:43.403] Commit('') returned 'true' in 0 seconds
+ [10:04:43.906] SetValue('cmi.suspend_data', '1h09810010110000010') returned 'true' in 0 seconds
+ [10:04:46.286] Control IsThereDirtyData
[10:04:46.286] Control MarkDirtyDataPosted
+ [10:04:46.286] Control GetXmlForDirtyData
+ [10:04:46.393] Control ERROR
+ [10:04:46.393] Control MarkPostedDataDirty
+ [10:04:46.393] Control IsThereDirtyData
[10:04:46.393] Control MarkDirtyDataPosted
+ [10:04:46.393] Control GetXmlForDirtyData
+ [10:04:46.499] Control ERROR
+ [10:04:46.499] Control MarkPostedDataDirty
[10:04:46.500] Control DisplayError - A fatal error has occurred, communication with the server has been lost.
1 Reply
Hi there Jeff,
Thanks for reaching out here and for also opening a Support case! I see my colleague Wilbert recently sent you some information about troubleshooting on SCORM Cloud.
If you have any questions about that, feel free to reach out here or reply to Wilbert's email!
This discussion is closed. You can start a new discussion or contact Articulate Support.