Screen recorder audio issue

Oct 11, 2022

Hi,

I have checked all the threads related to this issue, but nothing has helped so far. The audio does not get captured with the screen recording. I am able to record separately through the articulate tool using the record mic option, but the audio is not captured while the screen is being recorded. Please help!!

1 Reply
Luciana Piazza

Hi Mansi,

Thanks so much for reaching out. So sorry to hear you're running into this issue when creating a screen recording. 

I see that you've opened a case and you're working with my colleague Renato. Great call, you're in good hands!

We'll continue the conversation over in the support case. 

Have a great day and happy developing! ✨