I have done five recordings this morning, each recording well, runs through the building of the slides. I am asked what method to present, and each time I say try-mode in a new scene. This is my default. Each and every recording fails in this stage and I get nothing.
This is causing me HUGE issues this morning. I need help please!
Can I ask if you are working locallywhen creating your recordings? Working directly on a network drive has been known to cause issues with project files due to the introduction of network latency. If you're already working locally, try doing a repair of Storyline 360to see if this helps.
1 Reply
Hello Claire,
Sorry to hear that you ran into this issue.
Can I ask if you are working locally when creating your recordings? Working directly on a network drive has been known to cause issues with project files due to the introduction of network latency. If you're already working locally, try doing a repair of Storyline 360 to see if this helps.
If the issue persists, please open a case with our support team here for further assistance.