Screen Recording Defcte
Jun 12, 2012
By
Mark Vause
I seem to have a major defect found in my project (how are these communicated to Articulate?)
I have a project that was recording screen vidoe fine. Then I tried to record a video, Articulate crashed out (but remained open in the Task manager) and then each time I open it and try to record a video it crashes again. I am unable to add any more video video to this project
I have just upgraded from my trial to a purchased version, but I can no longer work on my project that has taken me some considerable time and effort to develop
2 Replies
If anyone else sees this try this workaround:
When Storyline crashes out close all other applications
You can then [Alt] + [Tab] and you will see the screen recorder (This does not appear on top by default when thsi issue arsises)
Do a dummy recording
Save it and the project is the back
It will then record correctky again
Hey Mark!
Sorry for the trouble you ran into, but thanks for sharing your solution. In the future, if you're experiencing unusual behavior, please don't hesitate to contact our support team. Thanks!
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