4 Replies
Christie Pollick

Hi, Peter -- Thanks so much for reaching out, and my apologies if I am unclear on what you are describing, but I am not familiar with that behavior. May I ask if you are working locally as described here, and have you had a chance to run through the troubleshooting steps here to see if you find improvement?  If issues persist, I'd recommend that you connect with our Support Engineers via this form for additional technical insights, and if you'd like to share your case number, we will gladly follow along. :)