Screen recording fuzzy output... even when source screen res and Story size are identical

Sep 25, 2018

Hello all.

I'm struggling to find why - and how to overcome - screen recordings looking fuzzy in published output. 

I've looked through similar threads about this issue, and have tried dozens of combinations of screen resolutions and Story size (currently 1024 x 768). Even doing a screen record at 1024 x 768 and importing it full size without scaling results in fuzzy/blurry output. 

Video/image are at maximum optimization.

From comments I've read in other threads, this turned out to be a deal-breaker for other Designers, and I'm in the same position with my client at the moment. Any ideas before we look for a replacement tool...?






1 Reply
Leslie McKerchie

Hello Richard and welcome to E-Learning Heroes :)

Sounds like you are aware of our best practice guidelines for your screen recordings.

Be sure that the published content is not scaling as well and this article shares some good techniques.

If you need us to take a look, please feel free to share your .story file. If you cannot share it here in the forums, you are welcome to share here privately.

This discussion is closed. You can start a new discussion or contact Articulate Support.