Screen recording not playing in LMS published version

Jul 14, 2014


I'm developing a piece of work, which includes a screen recording. I've made my screen recording using storyline, the recording has been set up as a video on a single slide, where it will start automatically, within the slide, but i have added video controls.

I've published the module to LMS; i've loaded it into my LMS and the video doesn't play. The video is 2 minutes 2 seconds long. Does anyone know how i can fix this?


4 Replies
Ashley Terwilliger-Pollard

Hi Holly and welcome to Heroes!

I'm sorry to hear about the odd behavior with your screen recording. I'd begin by reviewing the troubleshooting steps here for videos that don't play within your published content to see if those helps resolve any of the issues. Next, you may want to see if the video plays outside your LMS - you could load the published content into a site such as SCORM Cloud which is an industry standard for testing SCORM content or republish it for web and then use one of the options within this article.

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