Screen Recordings Not Showing Images and Audio on iPhone

Feb 25, 2015

Hello!

I recently published a course in Storyline 2 that is functioning perfectly on the web. The course contains two separate screen recordings that both have the audio turned off and images that I've layered on screen. When viewed on the iPhone, the screen recordings automatically pop up in another window and play the audio accompanying the screen recording, not the narration that I have on the web, and do not show any of the on-screen images. I can close that window and see what is playing on-screen, which is the correct recording with images, but there is no audio.

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