Screen rendering and interactivity issues
Apr 09, 2021
We have a client who has been struggling to complete one of our courses (published in December 2020 with the latest version of SL360 at the time).
When I run (resume) the course, the rendering is fine but he is getting all sorts of screen corruption. He is running the latest version of Firefox (87) on Windows 8.1. I've yet to determine RAM, Processor or Regional settings. However, it is based in the Ukraine/Russia and so his regional settings might be Russian - I should find out soon about these three factors.
I've included screenshots below of the issues as it is very odd.
Has this been encountered by anyone before?