Screencast Keyboard shortcut keys

Sep 16, 2014

I am using a screencast for training a system that uses keyboard shortcut keys to navigate. When i publish the module, the internet browser keyboard shortcut overrides the screencast. Any idea of how to solve this issue?

1 Reply
Ashley Terwilliger-Pollard

Hi Emilie,

When requiring users to press a specific key or combination of keys in your Storyline content, be sure to thoroughly test your published output to ensure it works as you expect. Some keystrokes are common keyboard shortcuts in web browsers (F1, ALT+D, CTRL+T, etc) and may result in unexpected behavior.

The parent application—your web browser—will always receive the keystrokes. This behavior cannot be changed. If a conflict occurs, it's recommended that you adjust the design or requirements of your content to avoid the conflicting keystroke(s).

Keystrokes can be assigned to triggers, step-by-step screen recordings, and several question types.

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