Scrolling bars when adding a Rise course as a Web Object in Storyline 360

Jun 26, 2023

I am using Rise to build a scenario and trying to add it into Storyline as a web object. When I publish to Review to look at it, a scroll bar appears and it behaves very poorly from a user perspective. I have tried making my web object larger, but even if it is full screen the scrolling is still required.

I can't seem to find where I can adjust the published Rise screen size.  These are the instructions I am following (https://community.articulate.com/series/articulate-storyline-360/articles/storyline-360-adding-web-objects) and I have the web object set to display in slide. How can I make this user experience better?

1 Reply
Eric Santos

Hi Esther,

I see you're working on a support case with Robert, one of our Support Engineers! Great call!

He recommended adjusting the slide size and the web object to accommodate the Rise 360 content. Please feel free to reply to Robert's email for any feedback on the suggested solution.

Let me know if I can assist with anything else!