SCROM course not showing final Score
May 19, 2017
By
Rajesh Kumar
I have created a SCROM course and this course has 3 Quiz all the 3 Quiz have trigger to submit the result. Now I have created one final Result slide which combines the result of all other 3 slides.
Now when I upload this course on Scrom cloud I have below few issues.
The Score is not coming – Though on final result page it shows me the result.
The status of Success files show Pass and fail only when I complete all the 3 Quiz
My Publish Setting
Report status to LMS – This is set to Passed/Failed
Track Quiz Result is also set to final result page.
Kindly help
35 Replies
Thanks for reaching out, Rajesh!
Does the results slide have this trigger on the base layer? "Submit results [Results slide] when the timeline starts"
If so and you're still not seeing the score reported, I'd like to take a peek at your file. Could you attach it here?
Hi Alyssa,
Thanks for your reply. Yes Submit results option is selected on each slide.
I think it is the final results slide that may the culprit do you have set so they must pass the other results slides rather than an overall score?
If not then I would check you have set the correct results slide to report and test in scormcloud.
Hi Phil - Thanks I tried must pass option still the score are not sent to LMS
Hi Rajesh
the user must visit the final results slide for the score to be sent - is that happening? Have you tried uploading and testing in Scormcloud?
Hi Wendy - Yes I visit the final slide yes I tested on Scormcloud in score it say NA
Hi Rajesh -
I see the reporting set as Completed/Incomplete:
In order for the user to get a completion, all points from selected quizzes are considered and user must have a 75%.
Could you share what you are seeing on the results slide vs what you are seeing in SCORM Cloud? 100's of slides = guaranteed failure for me :)
Leslie - When I upload this course on LMS of on Cloud it says Score as NA where as in Status It show me completed and incomplete. I tried Pass/Fail and all other option from result slide but still final score is not coming.
Hi Rajesh
it's a huge file to download so you can screenshot the triggers on your result slide, your variable list showing the result variables, your result slide showing the variables and the following screens from the publish tab
Hi Wendy
Attached are the files.
Hi Rajesh
As Leslie said above your setting of completed/incomplete won't report the score, it needs to be Passed/Failed or Passed/Incomplete. Also you have selected user must pass each quiz - have you tested the other option 'combine points from each quiz'
Hi Wendy,
I tried both the option but still not able to see the score.
Thanks for sharing those images Rajesh.
This is the field that needs to be updated to a new setting as Wendy shared above:
Hi Leslie,
I have tried this option also and still the scores are not getting updated.
Hi Rajesh
can you do me a favour. Create a new SL file and then import your existing quiz slides and result slides into and save - see if it decreases the size and then I'll try and download for you and test it.
Hi Wendy
Attached is the SL file
Hi Rajesh
when I am on slide 1.2 nothing I click on takes me to any quizzes. Which markers are supposed to go to which quiz so that i am replicating what you built?
Hi Wendy form the slide 1.2 you can click on Blue icon it will take to result slide and the you can click on reset result to go to its questions.
Hi Rajesh
when you have 4 results slides you should have 4 sets of system generated result variables
However looking at your file these are the variables being used: Have you manually created any of these variables?
1.13 is using Results.Score
1.25 is using Results_2.Score
1.48 is using Results_3.Score
1.26 is using Results3.Score
Hi Wendy no I have not created them manually. Those are auto generated.
The result slide 1.13 is using Results.Score, 1.25 is using Results_2.Score,1.48 is using Results_3.Score are linked to 3 Quiz where as 1.26 is using Results3.Score is the final result which will go to LMS and which is the sum of all other 3 Results.
Hi Rajesh
I think some of the variables are corrupt - It is unusual to have a mix of variables with and without an underscore in the variable name.
Here are the variables from four newly created result slides in SL360
I'll try importing your file into a new file and creating the result slides to see if it makes a difference.
Hi Rajesh
see attached published zip - I used a new file to import your questions in and created new results slides. Published to LMS, tracking via combined result slide, Passed-incomplete option.
The flash version works in Scormcloud and returns a score
The html5 version doesn't return the score
Great Wendy this is what I want Status and Score. Kindly let me know how can I do it. Kindly upload the new story file which you have worked
You have corrupt result slide variables.
I recommend you create a new project file -import in all slides EXCEPT the result slides and then create four new results slides - check each time that the variables created are the correct set of 4.
Then you'll need to reformat your result slides to your style/design.
Hi Wendy,
Thanks for the reply I have tried this and created a new project and added new result slide but still final score was not shown on LMS but I tried more thing in my final slide rather picking the result from all 3 result slide I selected the Question and finally I got the score on LMS. But this option will not work as when I go to my final result page all other Quiz are treated as done and if I wanted to reset only one its not possible. Stuck again pl help.
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