Search Not Working

Oct 08, 2013

I've used the search function in the past to find help when I have had issues with Storyline and it appears that the Search function for the forums doesn't appear to be working.  I've used a variety of words and I continue to get no results on some common words.  I've used story, record, audio, screen, etc. and the search has found zero results for each of those key words.

3 Replies
Vondy Fletcher

WOW! Thank you for this response Leslie! I've been going back and forth with one of the techs for the last 2 days trying to tell him that the search feature doesn't work. Only to get a response that it works fine for him and asking me to 'kindly try it again' UGH! He finally told me to try googling what I need to see if that will help. When I tried it, this message is the first thing I saw! Glad to know I'm not crazy and that someone at Articulate is aware of the issue and working on it. Again, thank you for this response!! I will continue using Google for now.

Leslie McKerchie

Hi Vondy! Glad that this post was able to assist you. It is hit or miss and not affecting all of us, but some of the support and community team worked with the web team and yes, we are aware there are some issues out there. I just encourage those people to utilize another search engine They are working on it!

Oh, and welcome to E-Learning Heroes!

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